Refund & Cancellation Policy

This document describes how we apply refunds in the event of cancellations and outlines our policy. This policy does not affect your statutory rights.

Refund/Cancellation Policy:

At least one clear working days’ notice is required to terminate the hiring of the skip. Orders cancelled on the day of delivery may be subject to haulage charges if the skip has already left our yard.

Skip cancellations must be confirmed by telephone or via email with our sales office.

Sales Office: 0113 2493950

Email: skips@skeltonltd.co.uk

Skip road licence fees paid to the appropriate councils are non-refundable.

A refund can be payable once the skip has been delivered to the scheduled address minus the haulage costs and as long as the skip is empty.

Should there be insufficient access to the skip on delivery/exchange/collection a wasted journey fee may be applied.